Lodging a complaint in electronic form
(NB) A complaint must be lodged in Polish.
The lodging of a complaint shall be carried out through the Electronic Inbox of the President of the Office. We encourage you to fill in a FORM "General letter to a public body" available on ePUAP2 portal.
Complaints lodged in electronic form, in addition to the requirements of a complaint submitted in the traditional form, must:
- be accompanied by a qualified electronic signature or signature confirmed by the ePUAP trusted profile or a personal signature, or authenticated in a way that ensures the possibility of confirming the origin and integrity of the verified data in electronic form,
- include the electronic address of the applicant
If the complaint is submitted electronically by a proxy, the power of attorney in the form of an electronic document should be accompanied by a qualified electronic signature or a signature confirmed by the ePUAP trusted profile or a personal signature. If copies of powers of attorney or copies of other documents showing the authorization have been made in the form of an electronic document, then their authentication shall be carried out with a qualified electronic signature or a signature confirmed by the ePUAP trusted profile or a personal signature. Copies of powers of attorney or copies of other documents showing electronically authenticated authorization must be prepared in the data formats specified in the regulations issued on the basis of Art. 18 point 1 of the Act of February 17, 2005 on computerization of the activities of entities performing public tasks.
(NB) Please, be informed that complaints lacking the name and surname (name) or indication of address will not be further considered due to the impossibility of contacting the complainant.