Lodging a complaint in a traditional form

Lodging a complaint in a traditional form, including for the record at the seat of the President of the Office

(NB) Every complaint must be lodged in Polish.

Each complaint lodged with the President of the Office must contain:

1. your name, surname and address of residence;
2. indication of the entity against which you are lodging a complaint (name / name and surname and address of the seat/residence);
3. detailed description of the violation;
4. your request, i.e. what action do you expect from the President of the Personal Data Protection Office (e.g. deletion of data, fulfilment of the information obligation, rectification of data, limitation of data processing, etc.);
5. handwritten signature;

Note: if the complaint contains more than one request, care should be taken to ensure that they do not contradict each other (e.g. it is not possible to request from the entity against whose activity you are lodging a complaint to comply with an information obligation and at the same time demand to erase the personal data).

If the subject of the complaint is the sole fact of personal data having been made available to unauthorised entities, it is not necessary to indicate a request. In such a case, it is sufficient to indicate that it is disputed that the controller/p has made the data available to another entity.

Please, remember to include evidence confirming the controller’s incorrect action (e.g. correspondence with the controller, contracts, certificates), in order to facilitate the assessment for the employees of the Office.

Please, be informed that complaints lacking the name and surname (name) or indication of address will not be further considered due to the impossibility of contacting the complainant.

We also inform you that you can file a complaint orally for the record at the seat of the Office after prior appointment at a specific time (appointments can be made by calling  +48 22 531 03 44).

Please, see more information about making complaints.